1. What types of plants does Ecorium Breeze offer?

Ecorium Breeze offers a wide range of indoor and outdoor plants, including the vibrant colors of different plants. Our store brings a touch of luxury and elegance to any space, with low-maintenance plants that enhance your home decor and promote a sense of wellness.

2. How can plants enhance my home decor?

Plants add a natural and refreshing element to your home decor. They bring life and color to any space, making it more vibrant and inviting. Additionally, plants have been shown to improve air quality, reduce stress, and promote a sense of well-being.

3. Are the plants low-maintenance?

Yes, the plants offered by Ecorium Breeze are low-maintenance. We understand that not everyone has a green thumb, so we have carefully selected plants that are easy to care for. With proper watering and occasional fertilizing, our plants will thrive in your home or garden.

4. How do I request a return?

To request a return, please contact us at ecoriumbreeze@gmail.com within 24 hours of receiving your item. Please provide your order details and the reason for the return. Our team will guide you through the return process and provide further instructions.

5. What is your return policy?

We have a 1 Day return policy, which means you have 24 hours after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our Refund Policy for more information.

6. Can I return perishable goods or custom products?

No, we do not accept returns for perishable goods such as flowers or plants, as well as custom products such as special orders or personalized items. Please contact us if you have any questions or concerns about your specific item.

7. How long does it take to receive a refund?

Once we have received and inspected your return, we will notify you of the refund approval. If approved, the refund will be automatically processed within 10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

8. Can I exchange an item?

Yes, if you would like to exchange an item, we recommend returning the original item and making a separate purchase for the new item. This will ensure a faster and smoother process for getting the item you want.

9. What if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please inspect your order upon receiving and contact us immediately. We will evaluate the issue and make it right by providing a replacement or refund.

10. How can I contact Ecorium Breeze?

You can contact us through email at ecoriumbreeze@gmail.com or via WhatsApp 24/7 at 00971556862375. We are here to assist you with any questions or concerns you may have.