Ecorium Breeze Projects
Welcome to Ecorium Breeze Projects, your trusted source for expertly grown and cared for small plants. Our focus on freshness and quality ensures that our plants are packed with antioxidants, vitamins, and minerals, providing you with a healthy and vibrant addition to your space.
At Ecorium Breeze Projects, we pride ourselves on our unique value propositions that set us apart from other plant suppliers. With our commitment to customer satisfaction, we offer 24/7 support to address any queries or concerns you may have. Our dedicated team is always available to assist you in making the right choices for your plant projects.
One of our key strengths is our on-time delivery service. We understand the importance of receiving your plants promptly and in perfect condition. That's why we prioritize careful handling and ensure that your plants arrive at your doorstep in the best possible state. We take every precaution to protect your plants during transit, so you can enjoy them as soon as they arrive.
At Ecorium Breeze Projects, we believe in the quality of our products. However, if for any reason you are not completely satisfied with your purchase, we offer free returns within 24 hours. Our 1 Day return policy allows you to request a return within 24 hours of receiving your item. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Simply contact us at ecoriumbreeze@gmail.com to initiate the return process.
For any damages or issues with your order, we encourage you to inspect your plants upon reception. If you find that the item is defective, damaged, or incorrect, please contact us immediately. Our team will evaluate the issue and make it right, ensuring your satisfaction.
While we strive to accommodate all returns, there are certain exceptions and non-returnable items. Perishable goods such as flowers or plants, custom products, and items without company seals cannot be returned. Additionally, sale items and gift cards are non-refundable. If you have any questions or concerns about a specific item, please reach out to us for clarification.
If you wish to exchange an item, the fastest way to ensure you get what you want is to return the original item and make a separate purchase for the new item. This allows us to process your exchange efficiently and ensure your satisfaction.
For customers in the European Union, we adhere to the 14-day cooling-off period. This means that you have the right to cancel or return your order within 14 days, for any reason and without justification. The same conditions apply for returns within this period: the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.
Once we receive and inspect your return, we will notify you of the refund approval status. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
At Ecorium Breeze Projects, we are committed to providing you with the highest quality plants and exceptional customer service. We value your trust in our expertise and look forward to assisting you with all your plant projects. Contact us at ecoriumbreeze@gmail.com or through WhatsApp 24/7 at 00971556862375 for any further assistance.